{"id":751,"date":"2023-03-28T21:52:06","date_gmt":"2023-03-28T21:52:06","guid":{"rendered":"https:\/\/sunpanelsstore.com\/?page_id=751"},"modified":"2026-06-09T10:43:21","modified_gmt":"2026-06-09T16:43:21","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/sunpanelsstore.com\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"
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SHIPPING AND RETURNS<\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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All sales on this site are final.<\/strong>\u00a0Unfortunately, we cannot offer you a refund or exchange for any product purchased on this site unless it is defective. If you receive a defective product, or if the order you received differs from your intended purchase, we will accept returns within\u00a015 working days<\/strong>\u00a0after the date your package was received.<\/p>

Your item must be unused and in the same condition in which you received it to meet return requirements. It must also be in the original packaging in which it was received.<\/p>

To complete your return, we require a receipt or proof of purchase. We also require that all returns be accompanied by a detailed written statement. Please do not send your purchase to the manufacturer.<\/p>

Instead, please contact our customer service department at info@sunpanelsstore.com and send your package to the following address:<\/p>

Address: France Field, Manzana 49, final de Calle 6 con Avenida 6, Zona Libre de Col\u00f3n, Col\u00f3n, Panam\u00e1.<\/p>

REFUNDS<\/strong><\/p>

When your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your original credit card or payment method within a certain number of days.<\/p>

EXCHANGE<\/strong><\/p>

Solo reemplazamos los art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesita cambiarlo por lo mismo, env\u00edenos un correo electr\u00f3nico a support@sunpanelsstore.com y env\u00ede su art\u00edculo sunpanelsstore.com por Cesa Export & Import S.A., France Field, Manzana 49, final de Calle 6 con Avenida 6, Zona Libre de Col\u00f3n, Col\u00f3n, Panam\u00e1.<\/p>

IN TRANSIT<\/strong><\/p>

Our products are shipped within 4 to 7 days via U.S. Postal Service.<\/p>

We offer flat rate shipping ($50.00) on any order to all locations within the continental United States of America and Panama. If you live outside the United States of America or Panama, additional shipping fees may apply.<\/p>

To return your product, you must mail it to: sunpanelsstore.com, by Cesa Export & Import S.A. Panama, Province of Colon.<\/p>

Address: France Field, Manzana 49, final de Calle 6 con Avenida 6, Zona Libre de Col\u00f3n, Col\u00f3n, Panam\u00e1.<\/p>

You will be responsible for paying your own shipping costs to return your item.<\/p>

Shipping costs are non-refundable.<\/p>

If you receive a refund, the shipping cost of the item will be deducted from your refund.<\/p>

Depending on where you live, the time it takes for the exchanged product to reach you may vary.<\/p>

Si env\u00edas un producto valorado en m\u00e1s de $75, deber\u00edas considerar la posibilidad de usar un servicio de mensajer\u00eda que incluya un n\u00famero de seguimiento o adquirir un seguro que cubra la mercanc\u00eda.<\/p>

We do not guarantee that we will receive your returned item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

ENV\u00cdOS Y DEVOLUCIONES Todas las ventas en este sitio son definitivas.\u00a0Desafortunadamente, no podemos ofrecerle un reembolso o cambio de ning\u00fan producto comprado en este sitio a menos que tenga alg\u00fan defecto. Si recibe un producto defectuoso o si el pedido que recibi\u00f3 difiere de su compra prevista, aceptaremos devoluciones dentro de los\u00a015 d\u00edas h\u00e1biles\u00a0posteriores a […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-751","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/pages\/751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/comments?post=751"}],"version-history":[{"count":9,"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/pages\/751\/revisions"}],"predecessor-version":[{"id":1902,"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/pages\/751\/revisions\/1902"}],"wp:attachment":[{"href":"https:\/\/sunpanelsstore.com\/en\/wp-json\/wp\/v2\/media?parent=751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}